Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges depend on your location and order size. We offer *free delivery on selected orders* and affordable shipping rates for all other purchases.
How long will delivery take?
Orders are typically delivered within *3–5 business days*. Remote areas may take slightly longer depending on courier service availability.
What exactly happens after ordering?
Once you place an order:
* You’ll receive a confirmation message/email
* Your order will be processed and packed
* It will be shipped with tracking details shared
Do I receive an invoice for my order?
Yes, once your order is shipped, you’ll receive a *tracking ID* to monitor delivery status in real time.
Can I track my order?
Yes, once your order is shipped, you’ll receive a *tracking ID* to monitor delivery status in real time.
Payment Infomation
When the order payment is taken of my bank account?
Payment is processed *immediately after order confirmation* for online payments. For Cash on Delivery, payment is made at your doorstep.
What is wishlist?
Wishlist allows you to *save your favorite products* so you can easily find and purchase them later.
What should I do if I receive a damaged or wrong product?
If you receive a damaged or incorrect item:
* Contact us within *24–48 hours*
* Share images of the product
* We will arrange a replacement or refund
Can I change or cancel my order?
Yes, you can modify or cancel your order *before it is shipped*. Once dispatched, changes may not be possible.
What is "package tracking" in my orders?
Package tracking allows you to *check your order’s live location and delivery status* using a tracking number provided after shipping.




















